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Female, 39 years, born on 20 October 1986
Astana, willing to relocate, prepared for business trips
Operation Director/Business Support Coordinator/Key Account Manager
Specializations:
- Sales manager, account manager
Employment type: full time, part time, project work/one-time assignment
Work experience 17 years 2 months
May 2019 — currently
7 years
Century Integration LLC (Switzerland, Kazakhstan)
Financial Sector... Show more
Head of Operations Department (Admin, HR, Training Centre)
Collaborating with other senior management to formulate Admin strategy
Design policies that align with overall strategy
Implement efficient processes and standards
Ensure compliance with local laws
Manage contracts and relations with customers, vendors, partners
Maximizing brand presence on various channels (e.g. web, social media)
Cultivating and maintaining relationships with media and influential professionals
Arrange interviews and press releases to promote company and its services
Ensure brand consistency in all advertising efforts
Organize PR events to increase awareness of our company
Leading HR projects like compensation plans revisions
Recruitment
Overseeing payroll and performance evaluation systems
Design company HR policies and procedures
Review and update our employment contracts and agreements
Prepare budgets by department
Manage internal communication projects (job satisfaction surveys)
Measure the effectiveness of HR programs
Coordinate employee training and development initiatives
Identifying and assessing future and current training needs
Drawing an overall or individualized training and development plan
Searching variety of training methods
Manage training budget
Provide opportunities for ongoing development
August 2018 — May 2019
10 months
Astana Financial Services Authority (AFSA) (AIFC)
Financial Sector... Show more
EA to CEO
Provide high-level administrative assistance and support to CEO/ Regulatory Division
Assisting team members in all administrative matters
SLA requests
Arranging meetings
Coordinating all business trips (memo drafting, booking tickets, hotels, cars, preparing travel expenses forms for Finance Department)
Preparation and reporting to forecast financial results of the division
Preparation and reporting of the division financial activities in the context of groups
Control filling timesheets
Stephen Thomas Glynn, CEO
Serdar Guner, CRO
September 2017 — August 2018
1 year
KPMG Kazakhstan and Central Asia
Kazakhstan, www.kpmg.kz
Financial Sector... Show more
Супервайзер отдела маркетинга / Marketing Supervisor
Key Strategic account Executive Role
Together with Leading Partner runing regular meetings
Ensuring actions on paper turn into real action/execution
Managing communication process within the account team
Helping to develop and maintain overall account plans and budgets
Supporting LP and CST in executing account strategy
Managing joint pipeline (opportunities from all service lines)
Coordinating to reinforce client proposals
Building own relationships with account reps
Marketing Supervisor Role
Coordinating internal and external events, meetings, seminars and business breakfasts in Astana office
Developing schedules and assignments; managing mailing lists to ensure event success
Managing and coordinating colleagues all event logistics (venue, catering)
Propose project plans for various marketing and event activities, events scheduling in Astana
Ensuring all pre-event planning, e.g. organizing guest speakers and delegate packs
Producing proposals for events (timelines, venues, suppliers, legal obligations, staffing and budgets)
Researching venues, suppliers and contractors, and then negotiating prices
Liaise with clients (colleagues) to find out their exact event requirements
Participating in brainstorming and planning marketing (event and PR campaign sessions)
Drafting and distributing content such as newsletters and releases
Editing videos and presentations as assigned
Supporting relations with stakeholders, media, vendors etc.
Assisting in tracking media coverage or PR metrics (e.g. web analytics)
Assisting PR and Event Manager in preparation communications
Maintain email lists for internal and external communications
Establishing contacts with Astana press coverage as needed for events
Monitoring brand and all KPMG brand kids maintenance of colleagues
Coordinating internal marketing and marketing culture
Providing support in social media monitoring process as needed
Dedicate employees managing internal and external marketing efforts
Implementation CSR events in Astana office measured by increasing number of employees' participation
February 2013 — September 2017
4 years 8 months
KPMG Kazakhstan and Central Asia
Kazakhstan, www.kpmg.kz
Financial Sector... Show more
Personal Assistant
Professional support coverage to the Partners/Directors
Drafting the letters on the behalf of Partners/Directors;
Organization Partner’s and Director's logistics;
Keeping the Partner’s and Director's correspondence;
Meetings arrangement for the Partners/Directors with Top clients;
Following up the tasks given by the Partner/Director to the employees of the company;
Other personal tasks given by the Partner/Director.
Assisting for visiting Partners and Directors (from different countries)
Full and timely administrative support for visiting Partners.
Business Development/Update KPMG Audit Client Database and Practice Management portal, CRM;
Systematic monitoring and updating Audit Client Database and in Practice Management Portal;
Provide assist to Marketing, HR departments, Business Development manager in BD initiatives.
To perform, coordinate and oversee office administrative duties while providing an extensive level of support to Partner/Director/Managers (P/D/M).
To take advice, to assist and serve as back up on all specialized administrative (support) duties
To coordinate interdepartmental planning support work for Astana events
Supervise department administrative staff in Astana office
March 2012 — February 2013
1 year
Samruk-Kazyna SWF project at Kazakhstan Volleyball Federation
Almaty, www.volley.kz
Public Activity, Political Parties, Volunteering, Non-Profit Organizations... Show more
PR Manager
Public relations and mass media relations
Developing corporate style of the Federation
Plan for conducting PR campaign
Comprehensive coverage of the activities of the Federation in classical and online media
Raising additional sponsorship funds Federation
Regular PR-events with participation of key persons of the Federations
Organizing international competitions (Beach volleyball, President’s Cup)
Developing a pool of loyal journalists and leaders of the views of Central Asia — Being responsible for all project budgets from start to finish.
October 2010 — March 2012
1 year 6 months
NC SEBC «Taraz» JSC
Taraz, www.spk-taraz.kz
Government Organizations... Show more
Corporate Secretary of BoD
Implementing the decisions of the board of directors
Acting as adviser to the company directors
Attending and taking minutes of directors’ and members’ meetings
Board and committee meetings
Minutes of meetings
Annual meeting of shareholders - including proxy statement
Corporate records
Subsidiary management
Governance liaison for officers and director
Shareholder engagement on governance issues
March 2009 — October 2010
1 year 8 months
АО KEGOC (KAZAKHSTAN ELECTRICITY GRIDING OPERATIONG COMPANY)
Astana, www.kegoc.kz
Government Organizations... Show more
Personal Assistant to CEO
Professional support coverage to the President of the company
Drafting the letters on the behalf of the President of the company
Organization logistics
Keeping the President’s correspondence
Meetings arrangement
Following up the tasks given by the President to the employees of the company
Other personal tasks given by the President
Skills
Skill proficiency levels
Driving experience
Driver's license category B
About me
• Сильные межличностные навыки, включая принятие ответственности гарантирования достижения организационных задач, требований; способность управления поддержкой персонала;
• Конструктивный подход к работе.
• Прошла обучающий тренинг «Программа лояльности клиентов» Центр Бизнес-Инноваций и Предпринимательства «КАСЕВI» (август 2006г., г. Уральск)
• Семинар-тренинг «Навыки коммуникации в организации» Корпорация Прагма ЮСАЙД. (Октябрь 2006 г.)
• Семинар-тренинг «Политический диалог экономических объединений и политических инстанций » Казахстанско-Германская Совместная Программа (апрель 2008г., г. Уральск)
• Семинар-тренинг «Бизнес и харизма» Молодежная Школа Бизнеса (февраль 2009, г.Астана)
• Обучающий тренинг «Лидерство и управление человеческими ресурсами» Центр повышения квалификации АО «Казмунайгаз» (апрель 2009 г. г. Астана.)
• Обучающие курсы английского языка «English Association» (сентябрь 2009 -май 2010 г, г.Астана.)
• Введение стандарта – ИСМ (интегрированная система менеджмента) в Обществе (июль 2010 г., Астана, АО «Самрук – энерго»)
• Форум Корпоративных секретарей ФНБ «Самрук-Казына» (ноябрь 2011г, г.Астана)
Higher education
2010
Higher education
Казахстанский информационный технический университет
финансовое право, бакалавр
2008
Higher education
Западно-Казахстанский Государственный Университет
институт экономики и права, бакалавр
Languages
Citizenship, travel time to work
Citizenship: Kazakhstan
Permission to work: Kazakhstan
Desired travel time to work: Doesn't matter