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Female, 34 years, born on 26 December 1991

Astana, willing to relocate, prepared for business trips

People Partner | Learning&Development Manager | HR Business Partner

2 000 $ in hand

Specializations:
  • Human resources manager

Employment type: full time, part time, project work/one-time assignment

Work experience 16 years 3 months

September 2025currently
8 months
Kazdream IT Holding

Astana

IT, System Integration, Internet... Show more

HR Business Partner
1. Drove end-to-end HR processes (recruitment, onboarding, development, retention), enhancing team efficiency and reducing turnover. 2. Optimized organizational structure and workflows, closing gaps to accelerate decision-making and improve cross-functional alignment. 3. Led 360° feedback and employee grading initiatives, increasing career transparency and motivating teams to achieve key performance goals. 4. Standardized documentation, policies, and procedures, ensuring consistent practices and minimizing errors. 5. Partnered with department heads on motivation, career planning, and strategic workforce development, boosting engagement and retaining top talent. 6. Delivered quarterly HR reports and analytics, providing actionable insights for data-driven business decisions.
November 2024August 2025
10 months
Kazdream Special Systems

Astana

IT, System Integration, Internet... Show more

Learning&Development Manager
1. Develop and implement learning and development strategies that align with the company's goals and employee growth needs. 2. Identify skill gaps through performance evaluations, feedback, and collaboration with team leads and managers. 3. Manage onboarding programs for new hires to ensure a smooth integration into the company's culture and processes. 4. Evaluate the effectiveness of training initiatives using metrics and feedback to ensure continuous improvement. 5. Promote a culture of continuous learning, encouraging self-development and knowledge sharing among teams. 6. Collaborate with external vendors and trainers when needed for specialized learning opportunities. 7. Support career development planning, helping employees understand potential growth paths within the company. 8. Implement and maintain a grading (job leveling) system, ensuring transparency and consistency in career progression, role expectations, and compensation. 9. Work closely with HR and department heads to align development plans with business objectives and workforce planning.
December 2021August 2024
2 years 9 months
RYTE Kazakhstan LLP

Astana

IT, System Integration, Internet... Show more

HR Generalist
1. Created an onboarding system and hired over 50 FTEs and 30 service agreements-based workers. The recruitment is ongoing 2. Scheduled office meetings for staff teams. 3. Executed record filing system to improve document organization and management. 4. Restocked supplies and placed purchase orders to maintain adequate stock levels. 5. Assisted in developing and implementing new administrative and HR procedures. 6. Negotiated contracts with vendors and suppliers for office supplies, equipment, and services. 7. Developed strategies to streamline and improve office procedures. 8. Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files. 9. Completed forms, reports, logs and records to quickly handle all documentation for human resources records. 10. Facilitated training and onboarding for incoming office staff. 11. Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy. 12. Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of work. 13. Assisted coworkers and staff members with special tasks daily. 14. Staff management. 15. Provided Team support. 16. Coordinated Team buildings.
May 2021December 2021
8 months
SemArco LLP

Astana

Construction, Real Estate, Architecture... Show more

Executive Assistant
1. Preparation of letters and other documents. 2. Receive and distribute all incoming mail. 3. Answers and directing phone calls to the General Manager, where necessary. 4. Keeping a diary and meetings to ensure compliance with appointments and meeting dates. Greet the people entering the office, determine the nature and purpose of the visit, and direct / accompany to the destination. 5. Management of special celebrations and the distribution of greeting cards and mail. 6. Respond to guest complaints letters. 7. Prepare gift vouchers, prizes, donations, guest cards, thank you notes, reports upon request. 8. Actively participate in the development of processes and methods to improve the service and effectiveness of all areas of their role. 9. Be familiar with the procedure for organizing travel and accommodation.
July 2016May 2021
4 years 11 months

Kazakhstan, www.stregisastana.ru/

Public Services... Show more

Personal Assistant
1. Preparation of letters and other documents 2. Receive and distribute all incoming mail. 3. Answers and directs phone calls to the General Manager, where necessary. 4. Keeping a diary and meetings to ensure compliance with appointments and meeting dates. Greet the people entering the office, determine the nature and purpose of the visit, and direct/accompany them to the destination. 5. Manage special celebrations and distribute greeting cards and mail. 6. Respond to guest complaints letters. 7. Prepare gift vouchers, prizes, donations, guest cards, thank you notes, and reports upon request. 8. Actively participate in the development of processes and methods to improve the service and effectiveness of all areas of their role. 9. Be familiar with the procedure for organizing travel and accommodation.
January 2014July 2016
2 years 7 months
Rixos Hotels

Astana

Reception
Registration and accommodation of guests with a friendly smile. Fulfill all requests and exceed their expectations. As well as the performance of administrative affairs. Work with Opera & Fidelo systems, work in Excel, Microsoft Word, Outlook.
August 2009August 2013
4 years 1 month

ihg.com

Hotels, Restaurants, Food Service Industry, Catering... Show more

Reception
Registration and accommodation of guests with a friendly smile. Fulfill all requests and exceed their expectations. As well as the performance of administrative affairs. Work with Opera & Fidelo systems, work in Excel, Microsoft Word, Outlook.

Skills

Skill proficiency levels
Точность и внимательность к деталям
Творческое мышление
Многозадачность
Деловая этика
Стратегическое мышление
Умение принимать решения
Умение планировать
Навыки продаж
Английский язык
MS Outlook
Opera
Работа в команде
Деловая переписка
Телефонные переговоры
Обучение персонала
HR
Должностные инструкции
Кадровые программы
Teambuilding
Корпоративная этика
Деловая коммуникация
Оформление нерезидентов из безвозовых стран
Контроль ведения кадрового делопроизводства
Автоматизация кадрового документооборота

About me

I am a goal-oriented and structured HR professional with a strong background in HR Generalist, L&D Manager and HR BP work within the IT industry. I bring over four years of relevant experience and have developed deep analytical, problem-solving, and documentation skills. I thrive in roles that require creating clarity, improving processes, and ensuring seamless knowledge transfer across teams. I stand out as a proactive and responsible partner to business units, capable of balancing both strategic and operational HR functions. My ability to deeply understand organizational needs allows me to contribute effectively to areas like: Learning & Development: I show a clear interest and capability in building internal training platforms, preserving expert knowledge, and enhancing onboarding experiences. I value corporate culture and promotes soft skills development as a means to strengthen team dynamics. Change & Transition Management: Having successfully transitioned into HR myself, I understand the human side of change. I support teams through transitions with empathy and structure, ensuring that valuable expertise isn’t lost and that new talent is well-integrated. Data-Driven & Insightful: With a sharp eye for gaps and inefficiencies, I advocate for feedback mechanisms like 360-degree reviews to promote growth and accountability in diverse IT roles (front-end, back-end, DevOps, QA, etc.). Effective Communication & Documentation: My strength lies in creating concise, user-friendly internal content—from knowledge bases to learning modules—ensuring that information is accessible and actionable. People-Centered Mindset: I value respect, openness, and authenticity in relationships. I am deeply motivated by meaningful results, the well-being of teams, and building a workplace culture where individuals are empowered to grow.

Higher education

2013
Higher education
Uzbek State Foreign Languages University (ИньЯз)
Английский язык, English philologist

Languages

Russian — Native

English — C1 — Advanced

Citizenship, travel time to work

Citizenship: Kazakhstan

Permission to work: Kazakhstan, Kyrgyzstan, Uzbekistan

Desired travel time to work: Doesn't matter