Организация образовательных семинаров, вебинаров, конференций, форумов, организация кофе брейков и бизнес завтраков, обучение и развитие сотрудников, составление программ обучения, календарного плана обучения .

Leader of Executive Lounge on the 14th floor of The Ritz-Carlton, Astana that offers check-in and check-out, five meal presentations, business center, meeting room and concierge services.

All Day Dining Restaurant Supervisor during high season for up to 500 pax breakfasts, Red Rum Mexican food Supervisor for lunch and dinner a la carte.

Responsible for hotel call center and e-mail correspondence, guest engagement, pre-arrival and post stay communication, in room amenities, quality metrics track and Improvement

Delivery of classroom brand standards trainings for newcomers and current employees, hotel leader of charity Community Footprints program, hotel leader of TakeCare employee wellbeing program As a result, in 2019 The Ritz-Carlton, Astana won Community Footprints award among all other hotels in European region

Administrative support of 60 L&G working in Culinary Department, scheduling, timesheets and vacation planning, food products ordering, recipes translation, Learning Coach of the department, responsible for completion of online trainings, departmental meeting presentation and attendance