Troubleshooting and resolving complex customer network problems across a broad range of technologies with an emphasis on routing and switching Performing analysis of network designs. Building simulated networks in test labs to resolve complex problems and compatibility issues. Generating reusable Intellectual Capital in the form of standard customer deliverables (Customer case reviews, Root cause analysis and recommendations for improvement, etc) Supported Accounts: Romtelecom the Romanian incumbent Triple Play provider - Focused Technical Support and Consulting for the core network Nursat, Kazakhstan

One year intensive training program based in Amsterdam, NL Program combined a blend of technical and sales focused trainings utilizing case studies, sales simulations and field shadowing. Projects: Part of the 2008 Barcelona “Networkers” event communication network deployment and support team. Project involved the deployment and support of network of 200+ equipments (routing, switching, wireless, IPT, monitoring software) and live on-site support and troubleshooting during the course of the event. Design and implementation of a BSCI, BCMSN curriculum oriented one-day troubleshooting lab exercise for Amsterdam training program. The project was also a successful exercise of team work and division of responsibilities.

Installation and maintenance of servers (Linux OS – various distributions), Implementing security policies (firewalls, access lists, RADIUS authentication) Monitoring services (SNMP, MRTG, development and configuration of monitoring tools) Development of internal web-based CRM (PHP, MySQL, JavaScript, C, Python)